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About Us

Country Fire Authority St John Ambulance
Ambulance Victoria Victoria State Emergency Service
Coast Guard Victoria ESTA

Country Fire Authority

CFA is an integrated service combining both committed volunteers and career firefighters. The total population served by our brigades exceeds 2.5 million Victorians, covers approximately two thirds of the state and is spread over 1,200 outer metropolitan and rural communities. The organisation's 65,000 members are involved in the provision of a range of emergency services to the community including firefighting, management of HAZMAT (hazardous materials) incidents, road accident rescue and the very popular and successful fire and community safety education programs.

If you are interested in becoming a member of the CFA call 1800 232 636 or Email: volrecruit@cfa.vic.gov.au

Ambulance Victoria

Ambulance Victoria provides emergency and non-emergency medical care to all Victorians. It responds to more than 800,000 cases each year. Ambulance Victoria is supported by approximately two thousand volunteers. In rural and remote parts of the state, volunteers help us to respond to medical emergencies. All across the state, volunteer members of Ambulance Auxiliaries raise funds and support their local ambulance service. Volunteering with Ambulance Victoria is a great way to support your community.

To find out more about volunteering with Ambulance Victoria, visit www.ambulance.vic.gov.au/Community/Volunteering.html. If you are interested in volunteering with Ambulance Victoria, please contact Volunteer Administration Assistant, Sharni Bray, on 03 5338 5095.

Coast Guard Victoria (Australian Volunteer Coast Guard Association)

The Australian Volunteer Coast Guard Association is a voluntary organisation promoting safety and efficiency in the operation, navigation and maintenance of small craft. Its objects are to promote safety in boating and the use of pleasure craft, to assist in the preservation of life and property on the waters, to assist persons on the waters who as a result of misadventure or otherwise have endangered their lives or the lives of others, to train members, and the public in the use of sea craft and seamanship. CGV also provides a support role to other agencies such as Victoria Police, CFA & VICSES. CGV also has a planning role providing support and guidance to Government departments.

If you are interested in joining Coast Guard Victoria call CGV on 03 9598 9092 or Email office.vsc@coastguard.com.au

St John Ambulance Australia (Victoria)

St John is about saving lives through First Aid. We aim to have one person trained and equipped to provide First Aid in every home, workplace and public gathering.

St John is a charity that has been providing services to Victorians, since 1883, that’s 130 years in 2013! We are completely self-funded which means our volunteer and community activities are funded by proceeds from our business activities including First Aid training and kit sales, generous donations from individuals, organisations, trusts and foundations.

St John attends more than 4,000 events each year, treating over 23,000 people with a presence at local and major events across Victoria, including AFL games, Formula 1 Grand Prix and the Australian Tennis Open. Over 2,000 members belong to more than 60 divisions located throughout the state.

As an emergency support agency under the Victorian Emergency Management Act, St John members are called on to provide First Aid in times of crisis such as bushfires, floods and other mass-casualty disasters.

If you are interested in becoming a First Aid Service volunteer with St John visit www.rethinkvolunteering.com.au

Victoria State Emergency Service

Victoria SES is a volunteer based emergency service organisation comprising 5,000 volunteers. It is the control agency for flood, storm, tsunami and earthquake in Victoria, providing warnings and advice and managing responses to these emergencies via on the ground support. As well as operating the largest road rescue network in Australia, SES assists Victoria Police in search and rescue operations and plays an important support role during major bushfires.  

SES works closely with municipal councils to develop emergency management plans, providing advice, information, education and training. It also engages directly with communities to educate Victorians on how to prepare for natural hazards.

To register your interest in becoming a volunteer with SES or to find out more, please call 1300 VICSES (that's 1300 842 737) and select option 2. Calls made during business hours will be connected to your local SES regional office. Alternatively, you can email your enquiry to volunteer@ses.vic.gov.au


ESTA provides the critical link between the Victorian community and the State’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. ESTA takes more than 2.4 million calls for assistance per year and dispatches close to two million events. ESTA also manages the provision of advanced, operational communications for Victoria’s emergency services. These operational communications support police, fire, ambulance and VICSES personnel in the field via the Metropolitan Mobile Radio Service, Mobile Data Network, and state-wide Emergency Alerting System.